Contact US
Contact Us
We're Here to Help
At Benifore, we're committed to providing fast, reliable support before and after your purchase.
Benifore provides U.S.-based support for electric bike orders, shipping, warranty service, returns, technical assistance, and product recommendations.
Whether you need help choosing the right electric bike, tracking an order, or requesting warranty support, our team is ready to assist.
Customer Support
📞 Phone
+1 (323) 448-7808
🕒 Support Hours
Monday – Sunday
5:00 PM – 2:00 AM (Pacific Time)
Business Address
Benifore Automobile Co., Ltd.
110 16th Street, Suite 1460
Denver, CO 80202
United States
Shipping Information
Warehouse Processing
Orders are processed within 1–2 business days.
U.S. Shipping
Free shipping to the contiguous United States.
Estimated delivery:
3–5 business days
Local Pickup
Available for selected warehouse locations.
Before You Contact Us
To help us assist you faster, please include:
• Your order number (if applicable)
• Product model
• A brief description of your question or issue
• Photos or videos (for warranty or technical support)
Helpful Resources
• Shipping Policy
• Return & Refund Policy
• Warranty Policy
• FAQs
Why Riders Choose Benifore
✓ UL 2849 Certified
✓ Fast & Free U.S. Shipping
✓ Ships from U.S. Warehouse
✓ Local Pickup Available
✓ 1-Year Limited Warranty
✓ Dedicated U.S. Customer Support
Response Time
Our customer support team typically responds within 24 business hours, and most inquiries are answered even sooner.
Thank you for choosing Benifore.