Privacy Policy
Effective Date: April 1, 2024
At Benifore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from Benifore.com ("Site").
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
Device Information
When you visit our Site, we automatically collect certain information about your device, including:
β’ IP address
β’ Browser type and version
β’ Operating system
β’ Time zone settings
β’ Referring websites
β’ Pages viewed
β’ Products viewed
β’ Clickstream behavior
β’ Cookie identifiers
This information helps us improve website performance and customer experience.
Order Information
When you place or attempt to place an order, we may collect:
β’ Full name
β’ Billing address
β’ Shipping address
β’ Email address
β’ Phone number
β’ Payment information
β’ Order history
Payment information is processed securely by authorized payment providers. Benifore does not store complete payment card details on our servers.
How We Use Your Information
We use your information to:
β’ Process and fulfill orders
β’ Provide customer support
β’ Verify transactions and prevent fraud
β’ Send order confirmations and shipping updates
β’ Improve website functionality and user experience
β’ Analyze website traffic and performance
β’ Deliver marketing communications (where permitted)
β’ Comply with legal obligations
Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send you:
β’ Product updates
β’ Promotions and special offers
β’ New product announcements
β’ Educational content and riding tips
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
Sharing Your Information
We only share information with trusted service providers necessary to operate our business.
These may include:
β’ Shopify (Website Platform)
β’ Payment Processors
β’ Shipping & Logistics Providers
β’ Email Marketing Platforms
β’ Analytics Providers
β’ Customer Support Systems
We do not sell your personal information to third parties.
Analytics & Advertising
We may use services including:
β’ Google Analytics
β’ Google Ads
β’ Meta (Facebook & Instagram)
β’ TikTok Advertising
β’ Microsoft Advertising
These services help us understand customer behavior and improve advertising effectiveness.
You may opt out of personalized advertising through your browser settings or advertising platform preferences.
Cookies & Tracking Technologies
Benifore uses cookies, pixels, and similar technologies to:
β’ Maintain website functionality
β’ Remember user preferences
β’ Analyze site performance
β’ Improve customer experience
β’ Deliver personalized advertising
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website features.
Your Privacy Rights
Depending on your location, you may have rights to:
β’ Access your personal information
β’ Correct inaccurate information
β’ Request deletion of personal data
β’ Restrict certain processing activities
β’ Withdraw marketing consent
β’ Request a copy of your personal data
To exercise these rights, please contact:
Data Retention
We retain customer information only as long as necessary for:
β’ Order fulfillment
β’ Customer support
β’ Legal compliance
β’ Accounting and tax requirements
When information is no longer required, it will be securely deleted or anonymized.
International Data Transfers
Your information may be processed in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.
By using our Site, you consent to such transfers where permitted by applicable law.
Data Security
We implement commercially reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
Children's Privacy
Benifore does not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to remove it.
Third-Party Links
Our Site may contain links to third-party websites.
Benifore is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
π§ support@benifore.com
π +1 323-448-7808
π www.benifore.com
Thank you for trusting Benifore.